February 7, 2024 at 12:34 am #4514massamedia.comParticipant
I’ve been updating the website fine as usual; on the latest update, I select the size and colour for a product, but I continue to get the error message ‘Please choose product options by visiting FY Young Cargo Pants.’ I’m very confused about why this is happening. This happens for every piece of clothing.February 7, 2024 at 6:16 am #4521Aizaz AwanKeymaster
Could you please try temporarily deactivating all third-party plugins on your site, while keeping the necessary theme-related ones active? If the issue is resolved, gradually reactivate the plugins one by one to identify the one causing the problem. Additionally, consider switching to the parent theme if you’re currently using a child theme.
If the issue persists despite these steps, please ensure you have a complete backup of your site. With your permission, we’ll thoroughly debug your site by deactivating all third-party plugins and reverting any on-site customization changes. This will allow us to investigate the issue thoroughly and provide appropriate assistance and for that please share your site WP Admin URL and Credentials under the private area of this topic.
P-THEMES Team.February 7, 2024 at 2:53 pm #4523
Yes I am having the same issues. My site is completely jacked ever since the latest ptheme version releaseFebruary 7, 2024 at 2:55 pm #4524
My website login info is in private. basically any and all variable products ( with the inventories at full) do not allow for any options to be selected on the front end as a customerFebruary 9, 2024 at 2:32 am #4526
we still have broken shopping funtions onnour site from the update. site has been broke for a few days. when is this going to be addressed?February 9, 2024 at 6:09 am #4528
Why are there no updates on this? Another thing that is happening is the Loading spin wheel on the minicart. it just sits and spins. I have also submitted a support ticket as well. this needs to be resolved ASAP as my site is not able to sell any products due to the Latest Porto 7.4 update and Specifically Porto Functionality plugin. See the image attached.
Last Note, The latest feature for theme version rollback causes critical errors when performed. might we focus on things that prevent the need to rollback to prior theme versions and release working versions?
This needs immediate attention. Those who do not update regularly, do not do so as you will lose the ability to sell products on your woocommerce site.February 9, 2024 at 6:11 am #4530
This attachment should be the allowed sizeFebruary 9, 2024 at 7:01 am #4532Aizaz AwanKeymaster
Sorry for the inconvenience, The thing is when I checked your issue the add to cart is working perfectly fine and the mini cart box/icon as well.
Don’t hesitate to get in touch with your service provider and ask them to flush the server cache completely and then please disable the cache plugins and then check back to your site by clearing the browser cache. I hope you will get the desired results.
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