- This topic has 1 reply, 2 voices, and was last updated 1 month ago by
.
Viewing 2 posts - 1 through 2 (of 2 total)
-
Posts
-
I’m getting the following message:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
My site is incredibly slow and it’s getting very frustarting!
Please help!
This field is Private Content.
Hello, @barryhynd,
Please go to Porto > Dashboard, then unregister your theme license. After that, re-register the license using the same purchase code and try again.
If the issue still persist, then please share your site WP Admin URL and Credentials with us under the private content area of this topic, so that we can have a look into it for you on your site and help you out.
Best Regards,
PThemes Team.
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
