Product page gallery thumbnails not working

[bassinmatt]

I cant figure out why my none of my thumbnails on any of my product pages are working. I have disabled all plugins, changed to another child theme and etc. What could be causing this any help woudl be appreciated. Yes, I have disabled my cache plugins as well.

Example:
https://outdoorsiness.com/product/quick-ship-46-portable-commercial-picnic-table-square/

[Aizaz Awan]

Hello, @bassinmatt,

If you’ve already checked, please ensure you take a full backup of your site and disable all third-party plugins.
We also need your permission to debug your site, which includes deactivating all third-party plugins and reviewing on-site customizations.
Kindly provide your site’s WP Admin URL and credentials in the private content area of this topic, so we can assist you further.

Best Regards,
PThemes Team.

[bassinmatt]

Updated login info. Also I disabled all 3rd party apps and it still doesnt work.

This field is Private Content.

• This reply was modified 1 month, 2 weeks ago by bassinmatt.

[Aizaz Awan]

Hello, @bassinmatt,

I’m unable to access your site’s backend.
Please take a look at this screenshot: https://pasteboard.co/Aqw0Wz99uA7T.png
I also tried using a proxy. Since I’m accessing from Pakistan, could you please grant me access so I can check it? Thank you!

Best Regards,
PThemes Team.

[bassinmatt]

Try again, I left access but somehow it reverted back. You should be good to g0.

[Aizaz Awan]

Hello, @bassinmatt,

I tried again and now the Logins are not correct. please refer to this screenshot: https://pasteboard.co/xoxnQKcWCiyl.png

Best Regards,
PThemes Team.

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