June 7, 2023 at 12:12 pm #1531
My shop page only shows the side bar… I tried to change here in them options /woocommerce / product archives, but the only thing I get is that the sidebar appears or disappears, no product is shown, not even in the product categories.
- This topic was modified 5 months, 3 weeks ago by lharpmen.
Attachments:You must be logged in to view attached files.June 7, 2023 at 2:58 pm #1534
Alright, Thanks for the screenshot. I have understood your issue. Kindly take a complete backup of your site first and then share your site wp-admin URL and access with us in the private content area and allow us to change/remove the plugins and debug your site to solve your issue.
PThemes Team.June 8, 2023 at 4:59 am #1548
OK, here you have. I tried to deactivate all plugins less elementor, porto and woocommerce… and nothing.
Thanks.June 8, 2023 at 5:18 am #1549
I think I found “the problem”:
“Element type not found: ‘porto_sb_archives’. In Full Site Editing(Soft Mode), we provide posts grid widget instead.”
I have this error when I try to import “Shop Default” in porto studio.
Attachments:You must be logged in to view attached files.June 8, 2023 at 9:38 am #1557
Thank you for granting me access to your site. I have thoroughly examined the reported issue and successfully resolved it. In order to provide you with a comprehensive understanding of the solution, I have recorded a detailed video tutorial. I kindly request that you watch the video prior to revisiting your site [ https://streamable.com/4hn8b4 ].
Additionally, it is recommended that you clear your browser cache for optimal results.
If you have any further inquiries or require additional assistance, please feel free to contact me.
Thank you for your cooperation.
PThemes Team.June 8, 2023 at 10:09 am #1560
Thanks a lot!!
It’s funny, because I haven’t been aware of putting any conditions there, in fact, I had created another site from scratch before opening the ticket, and imported the content and the same thing happened, can’t it be that you have this condition defined? in the demo content? I used the grocery demoJune 8, 2023 at 11:30 am #1564
I would like to bring to your attention that I have comprehended the matter at hand. Specifically, the layout you devised for the archive possesses an automatic condition. However, the predicament was successfully resolved by eliminating said condition, as demonstrated in the accompanying video. Consequently, I kindly suggest that you apply the same steps to your alternate platform in order to rectify the issue.
I appreciate your understanding in this regard and wish you a pleasant day ahead.
PThemes Team.June 8, 2023 at 11:47 am #1567
Thanks Aizaz, all fine.June 8, 2023 at 11:59 am #1569
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