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Hello, @informaticadys-com,
Alright, When I tried to log in to your site it is showing an error to me as you can see in this image: https://postimg.cc/LqSmL2Rr
It is a server error please reach out to your service provider and ask them to fix it. So that I will be able to log in to your site in order to debug your issue and fix it.
Best Regards,
PThemes Team.As i sayed before, the error 503 its only when porto theme is selected and randomly occurs, the server is ok, the other websites run correctly. Regards
With just control + f5 im on the admin panel, but i have sended a message to the webmaster anyway to please check
They have restarted the apache service to fpm, probably on my differents solutions i changed wrongly, please try now
Hello, @informaticadys-com,
I am really happy to assist you, and I need your site cPanel URL and Credentials as listed below to further investigate the issue on your site and help you out. Please provide me with the requested info under the private area of this topic.
cPanel URL:
cPanel username:
cPanel password:Note: I also, noted that you have created a ticket on our private support system for the same issue so please communicate with us in the private support system in order to avoid inconvenience.
Best Regards,
PThemes Team.
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