- This topic has 5 replies, 3 voices, and was last updated 3 years ago by
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Hello, @adminrr,
We are delighted to inform you that we have successfully resolved the issue you reported. The filters are now displaying correctly on mobile devices, appearing under the sidebar. For your reference, please find a screenshot illustrating the resolved layout at the following link: https://www.webmobilefirst.com/en/screencasts/14pTd8KIhq/
The root cause of the problem was that the Filter Layout was set to “Horizontal Filter,” which caused the Widget (Woo Category Filter) to appear in the sidebar on mobile. To rectify this, we have adjusted the Filter Layout to “Default,” effectively resolving the issue.
If you have any further questions or concerns, please don’t hesitate to reach out. We are here to assist you.
Kind Regards,
PThemes Team.Hello, @vipinkumarx2,
I hope this message finds you well. I am reaching out to kindly request your assistance in generating a fresh new topic. In addition, could you please provide me with the WP Admin URL and Credentials for your website? I kindly request that you share this information in the private area of the topic, as it will allow me to effectively assess and address the issue you are experiencing.
I would like to emphasize the importance of maintaining confidentiality and privacy. Therefore, I kindly request that you refrain from sharing any sensitive information in this public ticket, as it could potentially lead to a breach of confidentiality.
Thank you for your understanding and cooperation.
Best Regards.
PThemes Team.Hello, @alexamf,
Thank you so much for reaching out to us and expressing your satisfaction with our services. We greatly appreciate your positive feedback!
We would like to kindly request your support by leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support. Your feedback is invaluable to us and will enable us to continue delivering regular updates and dedicated support in the future. Your endorsement would be a tremendous source of encouragement for our team.
If you have a moment, please visit the following link to leave your rating: [ http://themeforest.net/downloads ].
Once again, we truly appreciate your kind words and your continued support. Should you have any further questions or need any assistance, please do not hesitate to contact us.
Wishing you a fantastic day ahead!
Best Regards,
PThemes Team.
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