“Your access is temporarily blocked”

[marianogi]

Hi!, I tried to deactivate the purchase code because I was receiving a cURL error from your server. When I tried to reactivate it does not allow me to do so and say: “Your access is temporarily blocked because of connection limit to API server. Please contact us from Porto support to unblock it.”

This field is Private Content.

[Aizaz Awan]

Hello, @marianogi,

Thank you for reaching out to us, and we appreciate your understanding regarding the inconvenience you experienced. We are pleased to inform you that we have resolved the issue you reported.

To fully benefit from the solution, we kindly request you to clear your browser cache.

Should you require any further assistance or encounter any other concerns, please don’t hesitate to contact us. We are always ready to provide you with our support.

Thank you once again for bringing this matter to our attention. We value your feedback and are committed to delivering a seamless experience for our customers.

Best Regards,
PThemes Team.

[marianogi]

Thank you! You were very fast, I really appreciate it

[Aizaz Awan]

Hello, @marianogi,

We hope this message finds you well. We wanted to reach out to express our gratitude for giving us the opportunity to address and resolve the issue you faced with our theme. Your satisfaction is our utmost priority, and we are thrilled that we were able to assist you effectively.

We would like to kindly request your support in leaving a review for our theme. Your feedback is immensely valuable to us and serves as a testament to the quality of our product and customer service. A 5-star review would mean a lot to our team and will further encourage us to continue delivering the best experiences to our customers.

Furthermore, we want to emphasize that we are always here for you. Should you encounter any further questions, or concerns, or require assistance in the future, please don’t hesitate to reach out to us. We remain committed to providing prompt and reliable support, ensuring your satisfaction every step of the way.

Thank you once again for choosing our theme and for considering leaving a positive review. Your trust and feedback mean the world to us. We look forward to serving you again and exceeding your expectations.

Best Regards,
PThemes Team.

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