[Aizaz Awan]

Hello, @newinsk,

Ok, I understand your point.
If you want our paid customization services, you should fill out the form on this page: https://www.portotheme.com/customization/

And they will help you with site development and Code Customization services as well.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @newinsk,

The site is having issues on both mobile and desktop. To address this, please follow these steps:

Flush the server cache and disable caching temporarily.
Clear the site cache and deactivate all cache plugins.
Disable third-party plugins.
Update your theme and any required or recommended plugins.
Clear your browser cache and check the site again.
This should help resolve the issue. Once you confirm the problem is fixed, you can reactivate third-party plugins one by one.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @stnzx,

In order to solve your issue, please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-edit-remove-rename-and-reorder-product-data-tabs/

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @khalidzainal,

Could you please share the theme purchase code with me under the private content area of this topic, so that I can check and reset it for you, and then you have to re-register the theme again on the final site with the same purchase code.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @mrv63,

It appears that the “Addify” plugin you’re using is not listed among the compatible plugins for our theme, as confirmed on the item main page. This mismatch seems to be causing the conflict between the plugin and our theme, which would require additional code customization to ensure compatibility.

Please note that our support is limited to issues related to the theme options only. Code customization falls outside the scope of our theme support policy and is beyond our capabilities.

If you need assistance with customizing the plugin to work with our theme, we offer paid customization services. You can request these services by filling out the form here: https://www.portotheme.com/customization/

Best regards,
PThemes Team

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

Thank you so much for reaching out to us and expressing your satisfaction with our services. We greatly appreciate your positive feedback!

We would like to kindly request your support by leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support. Your feedback is invaluable to us and will enable us to continue delivering regular updates and dedicated support in the future. Your endorsement would be a tremendous source of encouragement for our team.

If you have a moment, please visit the following link to leave your rating: [ http://themeforest.net/downloads ].

Once again, we truly appreciate your kind words and your continued support. Should you have any further questions or need any assistance, please do not hesitate to contact us.

Wishing you a fantastic day ahead!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @siro80,

Could you please share your site WP Admin URL and Credentials under the private content area of this topic so that I can have a look into it for you on your site and help you out?

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

Please try to use the below given CSS code below, it will hide two prices and will only show the grand total price:

.wapf-product-totals .wapf--inner div:first-child, .wapf-product-totals .wapf--inner div:nth-child(2) {
    display: none !important;
}

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

Ok, please remove the code that I shared with you and show those totals again, and share the page URL as well, so that I can check it for you, if all the prices will have different classes then it will be possible to only show the grand total and hide others and if all will have the same classes then it might not be possible.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

Those tags are coming from the third-party plugin: Advanced Product Fields for WooCommerce so in order to remove them you can use the Custom CSS code, please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

.single-product .wapf-product-totals {
    display: none !important;
}

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

Could you please share your site WP Admin URL and Credentials along with the page URL of the product so that I can have a look into it for you on your site and help you out?

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @marryaurora,

I’m thrilled to hear that you’re excited about the Porto theme and the new bottom bar feature! It’s great to know that the instructions and screenshots have been helpful to you. If you have any questions or need further assistance as you set it up, feel free to reach out. I’m here to help!

Best Regards,
Aizaz from PThemes.

[Aizaz Awan]

Hello, @czakomarko,

The phrase: “Now copy the wishlist link and share it anywhere” is already translated on your site but the price string is not translating and as you know it is coming from the plugin, so I suggest you to please try to contact Yith WooCommerce Ajax Wishlist plugin support once for this issue.

Please refer to this screenshot: https://pasteboard.co/8oEjbmwxsxSO.png

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @mike1,

You have to translate the string into the theme language files.
You can use the loco translate plugin for it.
Please refer to this screenshot: https://pasteboard.co/0rEBwoavGaud.png

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @chrishayes,

You’re very welcome!

Please don’t hesitate to reach out to us whenever you need assistance. If any issues arise, we’re here to support you.

Thank you for getting in touch with us.
Have a wonderful weekend!

Best regards,
PThemes Team

[Author]

Posts