[Aizaz Awan]

Hello,

I have reset your purchase code. Please try to re-register the theme again with the same purchase code on your desired domain, and let me know the result.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello,

Could you please share your email that you used for the support system account so that I can have a look into it for you and help you out.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello,

Thanks for your contact, I have reset one of your purchase codes; however, the second purchase code starting with “77e25e48” is already used on the live site: https://rainbowprint.hk/. According to the Envato policy, one single license is for one single live domain only; you may wish to confirm this with Envato as well.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @stanleychai,

I have just checked the element on your site, and it seems to be working perfectly fine. It’s pulling the correct date properly. Please refer to this screenshot: https://postimg.cc/YjdDmW9v. Please clear the cache and check back again. Alternatively, please share a small video clip of the issue to duplicate it, so that I can have a look at it for you on your site and help you out.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello,

You can not directly edit any of the Archive pages with the free version of the page builders.

However, I can see that you used the Custom Layout for the Project Archive page, which you can edit from Porto >> Template Builder >> Archives and edit the “Project Archive” template from there as per your requirements: https://klmetro.stanmax.com.my/wp-admin/post.php?post=3517&action=elementor

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @neemishsantosh,

Thanks for your contact,

Please download the very latest version of the Slider Revolution plugin from this link: https://fex.net/s/et46ktd and manually update it on your site.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello,

Have you synchronized the language files? If no then please Synchronize the language files by clicking on the “SYNC” button and then save changes after that please try to change/translate those strings into the Porto, WooCommerce and Porto Functionality language files and if still you are unable to then please share your site WP Admin URL and Credentials with those words and translation under the private content area of this topic so that I can check it for you on your site and help you out.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @monique_,

If you would like to display different tab content for each product, it is recommended to use separate shortcodes by editing the individual product pages. Currently, there is no dynamic method available to assign unique tab content to each product without editing them individually.

Thank you for your understanding.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @thezakaria,

You’re very welcome! I’m glad to hear the issue is solved. If you need any further assistance, feel free to reach out. Happy to help anytime!

Have a nice day.
Case Closed

[Aizaz Awan]

Hello, @monique_,

Please navigate to Porto >> Template Builder >> Blocks and create the new Block, Add/Insert/Set the Accordion into it as per your requirements and save changes, After that copy the shortcode of the created block: https://postimg.cc/nXhCW4yw and then navigate to your products, edit it and paste the shortcode of the block into the Custom Tab as shown here: https://postimg.cc/crXR9M9G

It would work properly.

Best Regards,

[Aizaz Awan]

Hello, @thezakaria,

Thanks for providing the Login details of your site. I have checked one of the posts on your site and found that you have added the content as HTML in the content field. It basically works on HTML, so you have to insert/add the <br> tag, which will work as the break row. I have added it on your site, and here is the result: https://postimg.cc/ZCKbYTwF & https://postimg.cc/xXpS1MX9

Alternatively. You can create your Posts using the page builder as the page builder by default provides all the spacing as well.

Best Regards,

[Aizaz Awan]

Hello, @thezakaria,

Which page builder are you using to create the Blog posts on your site?

Please share the page URL along with the screenshot of the issue and your site WP Admin URL and Credentials under the private content area of this topic, so that I can further look into it for you on your site and help you out.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @stanleychai,

The permalinks, I set the permalinks to Posts and resaved under WP-Dashboard >> Settings >> Permalinks. It resolved the issue.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @stanleychai,

The Carousel “Center Active Item Full Width” you saw on the demo site is available with the WP Bakery page builder. It’s not available with the Elementor page builder for now, so you have to create it manually using the Elementor page builder. You can try with Carousel-related elements like: “Alpus Nested Slider”, you can set it as per your requirements: https://postimg.cc/CzXW3Fm9

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @antoniocarrieri,

Could you please share your site WP Admin URL and Credentials under the private content area of this topic, along with the PDF file of your purchase code, so that I can further look into it for you and help you out.

Best Regards,
PThemes Team.

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