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Viewing 15 posts - 76 through 90 (of 869 total)
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  • in reply to: Short Description at shop #26944
    Aizaz Awan
    Keymaster

        Hello,

        You’re very welcome! I’m glad to hear the issue is solved. If you need any further assistance, feel free to reach out. Happy to help anytime!

        Have a nice day.

        Best Regards,
        PThemes Team.

        in reply to: resp-tabs-container #26901
        Aizaz Awan
        Keymaster

            Hello, @pwgl,

            Unfortunately, there is no option in the theme for changing the single product tabs tags, you can try with some custom code or third-party plugin that better suits your requirements.

            Best Regards,
            PThemes Team.

            in reply to: Short Description at shop #26900
            Aizaz Awan
            Keymaster

                Hello,

                I see, so to show the short description on the shop page under the product title, you first need to create the custom shop page from Porto >> Template Builder >> Product Archives, You have to use the “Type Builder Archive” element, and when you edit that element you will find the option to choose the “Post Layout”: https://postimg.cc/1nKPNy3V

                Now before choosing the post layout, you have to create it, and for that you need to navigate to Porto >> Template Builder >> Post Type, create the new post type from there, whether import using studio, or create the custom, then use “Woo short description” element at any place as per your requirements, please refer to this screenshot: https://postimg.cc/754VKDHZ

                Best Regards,
                PThemes Team.

                in reply to: Short Description at shop #26895
                Aizaz Awan
                Keymaster

                    Hello,

                    On a custom single product page you can show it, please navigate to Porto >> Template Builder >> Single Product and edit the Custom layout from there, and then you can use the “Porto Ultimate Heading” element and choose the main heading as dynamic (WooCommerce) > Woo field (Product Short Description)

                    Please refer to this screenshot: https://postimg.cc/tsCbJx2j

                    Best Regards,
                    PThemes Team.

                    in reply to: resp-tabs-container #26894
                    Aizaz Awan
                    Keymaster

                        Hello, @pwgl,

                        Which tabs are you talking about? Could you please share the screenshot of those tabs along with the site WP Admin URL and Credentials under the private content area of this topic, so that we can have a look into it for you on your site and help you out if possible?

                        Best Regards,
                        PThemes Team.

                        in reply to: Multisite #26864
                        Aizaz Awan
                        Keymaster

                            Hello, @denys-lvov,

                            I have reuploaded the video again here: https://streamable.com/7czac7 please note that it will expire within 2 days.

                            Best Regards,
                            PThemes Team.

                            in reply to: Multisite #26708
                            Aizaz Awan
                            Keymaster

                                Hello, @denys-lvov,

                                Sorry for the inconvenience, please watch the video here: https://streamable.com/y2sk9m

                                Best Regards,
                                PThemes Team.

                                Aizaz Awan
                                Keymaster

                                    Hello, @chrishayes,

                                    No problem at all! I’m glad we could clarify that. Thanks for checking in, and I hope you have a great weekend too!

                                    Thanks for contacting us.
                                    Have a nice day.

                                    Best Regards,
                                    PThemes Team.

                                    Aizaz Awan
                                    Keymaster

                                        Hello, @chrishayes,

                                        You are right, it picks the latest product when editing the template builder, and this is the default functionality, you can not change it, it does not have any option for it, you can request it as a feature request for the future upcoming updates of the theme.

                                        Best Regards,
                                        PThemes Team.

                                        in reply to: Multisite #26562
                                        Aizaz Awan
                                        Keymaster

                                            Hello, @denys-lvov,

                                            I have captured the video for you, please watch it here: https://uploadnow.io/files/JqNRdnz
                                            Hope this will clear all your questions, this is how it works.

                                            Best Regards,
                                            PThemes Team.

                                            in reply to: critical issue found #26561
                                            Aizaz Awan
                                            Keymaster

                                                Hello, @shadi94,

                                                I just checked your site and confirmed that the Porto Functionality version you’re using is already up to date, so there’s no need to be concerned. It seems the plugin scanning your site might be experiencing an issue. I recommend either ignoring the warning or reaching out to the plugin author to ask which specific part of the plugin file has the vulnerability, so we can investigate further.

                                                We’ve thoroughly tested our entire theme and haven’t found any issues.

                                                Best Regards,
                                                PThemes Team.

                                                Aizaz Awan
                                                Keymaster

                                                    Hello, @chrishayes,

                                                    I have logged in to your site and checked the settings, I found you are using multiple custom templates for your products, the one named “Installation Service” also there: https://ottawahousesigns.ca/wp-admin/post.php?post=1795&action=elementor

                                                    When I edited the “Installation Service” custom template with the Elementor page builder, I found that you did not use the element for the product description, so I added that element on the page: https://postimg.cc/dLdCpTtQ and save the changes.

                                                    After that, I went to the products and edited the particular product, now the section is there to add the elements and content to your product as a description as per your requirements: https://ottawahousesigns.ca/wp-admin/post.php?post=1615&action=elementor

                                                    https://postimg.cc/FkSYM2vC

                                                    Best Regards,
                                                    PThemes Team.

                                                    in reply to: critical issue found #26501
                                                    Aizaz Awan
                                                    Keymaster

                                                        Hello, @shadi94,

                                                        Of course! Kindly share your site’s WP Admin URL, credentials, and theme purchase code in the private content section of this topic. I’ll take a look at your site and assist you further.

                                                        Best Regards,
                                                        PThemes Team.

                                                        in reply to: critical issue found #26428
                                                        Aizaz Awan
                                                        Keymaster

                                                            Hello, @shadi94,

                                                            Please navigate to Porto >> Theme License and unregister the theme license from there, then re-register the theme with the same purchase code again, after that navigate to Appearance >> Themes and make sure to update the theme first, after that try to update the plugins from Appearance >> Install plugins one by one and finally check back again.

                                                            Best Regards,
                                                            PThemes Team.

                                                            in reply to: Layout Issue with Creative Agency 2 Demo #26400
                                                            Aizaz Awan
                                                            Keymaster

                                                                Hello @yass,

                                                                Could you kindly share a screenshot of the issue, along with the WP Admin URL and credentials in the private content section of this topic? This will allow me to investigate the issue further and assist you more effectively.

                                                                Best regards,
                                                                PThemes Team

                                                              Viewing 15 posts - 76 through 90 (of 869 total)
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