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Viewing 15 posts - 106 through 120 (of 869 total)
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  • in reply to: Help Reqd – Banner Block editing #25730
    Aizaz Awan
    Keymaster

        Hello, @macwheelie,

        Done, I have again solved your issue, please check back to your site now after clearing the browser cache, please check the result here: https://blacksheepsolutions.co.uk/arix/about-us-2/

        Best Regards,
        PThemes Team

        in reply to: Help Reqd – Banner Block editing #25689
        Aizaz Awan
        Keymaster

            Hello, @macwheelie,

            Done, I have solved your about us page banner issue as well, please check back to your site now after clearing the browser cache: https://blacksheepsolutions.co.uk/arix/about-us-2/

            Best Regards,
            PThemes Team.

            in reply to: Help Reqd – Banner Block editing #25645
            Aizaz Awan
            Keymaster

                Hello, @macwheelie,

                1. No banner on your home page.
                2. The About us page banner issue has been resolved and it has been set: https://blacksheepsolutions.co.uk/arix/about-us-2/
                3. The Blog page banner issue has been resolved and it has been set: https://blacksheepsolutions.co.uk/arix/blog/
                4. The Contact us page banner issue has been resolved and it has been set: https://blacksheepsolutions.co.uk/arix/contact-us/

                Please check back to your site now after clearing the browser cache.

                Best Regards,
                PThemes Team.

                in reply to: Help Reqd – Banner Block editing #25611
                Aizaz Awan
                Keymaster

                    Hello, @macwheelie,

                    Please watch and follow the instructions shown in this video: https://uploadnow.io/files/pFsg32w I have captured it for you and hope you will understand the functionality now.

                    Best Regards,
                    PThemes Team.

                    in reply to: Shop4 Dark demo Elementor #25609
                    Aizaz Awan
                    Keymaster

                        Hello, @jeroenvdveer,

                        In order to achieve your desired result, please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

                        #header .searchform select option, #header .searchform .autocomplete-suggestion, #header .searchform .autocomplete-suggestions, #header .searchform .selectric-items {
                            color: #fff !important;
                            background-color: #000 !important;
                        }
                        .live-search-list .autocomplete-suggestion .search-price {
                            color: #fff !important;
                        }
                        

                        Please refer to this screenshot: https://postimg.cc/V5TkL0bD

                        Best Regards,
                        PThemes Team.

                        in reply to: Help Reqd – Banner Block editing #25459
                        Aizaz Awan
                        Keymaster

                            Hello, @macwheelie,

                            Thanks for providing me the URL and Login.
                            I have checked the situation on your site and found that in both of those blocks, the sections are Custom created using Custom Code, when you edit the Text Editor element you will find that code: https://postimg.cc/jLB5T172

                            You can simply use your own new element for image and set any image or content as per your requirements, OR import any banner using studio in the same block and change the content and images as per your requirements.

                            Best Regards,
                            PThemes Team.

                            in reply to: Shop4 Dark demo Elementor #25458
                            Aizaz Awan
                            Keymaster

                                Hello, @jeroenvdveer,

                                Please share the page URL having that search form and also mark on the provided screenshot which exact part you want to change the color so that I can provide you the Custom CSS fix for it.

                                Best Regards,
                                PThemes Team.

                                in reply to: Help Reqd – Banner Block editing #25418
                                Aizaz Awan
                                Keymaster

                                    Hello, @macwheelie,

                                    Apologies for the inconvenience. Could you kindly provide the site URL where you’re encountering this issue? It seems the URL was not shared earlier. Once I have it, I’ll be able to check and assist you further.

                                    Best Regards,
                                    PThemes Team.

                                    Aizaz Awan
                                    Keymaster

                                        Hello @barryhynd,

                                        2. I have tried to change that text on your site and it is changing as shown in this screenshot: https://postimg.cc/PPJ4SFhq
                                        Could you please try to change it again?

                                        3. Please navigate to Porto >> Template Builder >> Single >> and edit the single service template: https://postimg.cc/4mGGtVTw
                                        When you edit it, you will find the heading element set and the content of the heading has been set as dynamically for the post and it shows the post content: https://postimg.cc/HV8SpPNh and the seconds Faqs on that page has been created using Porto FAQs element: https://postimg.cc/yJLhhF5R

                                        So you can delete one element from there as per your requirements.

                                        And the date has been removed from that faq on your site please check back again after clearing the cache.

                                        Best Regards,
                                        PThemes Team.

                                        in reply to: Shop4 Dark demo Elementor #25416
                                        Aizaz Awan
                                        Keymaster

                                            Hello, @jeroenvdveer,

                                            1. You’re very welcome! I’m glad to hear that the suggestion worked well and you’re able to edit everything now. I completely understand about the colors – adjusting them in the Elementor blocks/posts should make a big difference. If you need any more help with the color tweaks or anything else, feel free to reach out.

                                            2. where can i edit autocomplete-suggestions style?

                                            Could you please explain this in detail with some helping screenshots, of what you are trying to edit, so that I can check and assist you accordingly?

                                            Best Regards,
                                            PThemes Team.

                                            Aizaz Awan
                                            Keymaster

                                                Hello @barryhynd,

                                                1. Your issue has been solved please check back to your site now after clearing the browser cache, I have changed the CSS background size from 100% to cover to solve your issue: https://postimg.cc/BXDbDknF https://postimg.cc/Wdw4YZrb

                                                2. You can edit/modify the content of the “Our Premium Services” section by editing your home page and editing the particular element, please refer to this screenshot: https://postimg.cc/87xVHPXP

                                                3. Could you please share the page URL of that section so that I can check and help you out accordingly: https://www.portotheme.com/wp-content/uploads/2025/01/Service-FI-page-FAQ-issues.png

                                                Best Regards,
                                                PThemes Team.

                                                in reply to: 503 Error Since Updating Theme #25385
                                                Aizaz Awan
                                                Keymaster

                                                    Hello, @rob-gaffney,

                                                    But we have to check with every possible way, it might Elementor does not work with our theme on lower PHP versions, we can change and check it as because it is working fine for me on my test site, Could you please kindly check accordingly and let me know the result, else I will forward this topic to our lead developer for further investigation.

                                                    Best Regards,
                                                    PThemes Team.

                                                    Aizaz Awan
                                                    Keymaster

                                                        Hello @barryhynd,

                                                        Could you kindly provide screenshots of the specific issues you’re facing? This will help us better understand your concerns and offer the appropriate support.

                                                        Please explain the issues step by step, along with the corresponding screenshots. Additionally, please share your site’s WP Admin URL and login credentials in the private content section of this thread.

                                                        Best regards,
                                                        The PThemes Team

                                                        in reply to: Seeking Help For My Website #25307
                                                        Aizaz Awan
                                                        Keymaster

                                                            Hello, @joeroot,

                                                            Unfortunately, our theme does not include a plugin for this purpose. You may want to try a third-party plugin from the WordPress market that fits your needs, but please note that this will be at your own risk.

                                                            Best Regards,
                                                            PThemes Team.

                                                            in reply to: 503 Error Since Updating Theme #25306
                                                            Aizaz Awan
                                                            Keymaster

                                                                Hello, @rob-gaffney,

                                                                Your site is back to online now, but still really really slow, it seems Elementor is creating the issue on your site, I can see that your hosting has the highest PHP version 8.3 and Elementor requires PHP version 8.4.

                                                                So please get in touch with your hosting provider and ask to change the site PHP version as 8.4 and then check back again.

                                                                I hope this will solve your issue.

                                                                Best Regards,
                                                                PThemes Team.

                                                              Viewing 15 posts - 106 through 120 (of 869 total)
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