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Hello, @sarah-5068,
We didn’t specially changed such code in the 7.6.1 version of the theme, you can check our theme changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
But the issue you are facing might be the latest WP Bakery version’s core issue or functionality. Could you please once check here: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431/comments and confirm with their support.
Best Regards,
PThemes Team.Hello, @barryhynd,
Thanks for your contact,
I have checked your site and checked the console, and I found this issue: https://postimg.cc/G95FKHwD
The issue is with your Google MAP API key. The current URL loading the Maps JavaScript API has not been added to the list of allowed referrers. Please check the referrer settings of your API key in the Cloud console.Please check the details here: https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=devtools&utm_campaign=stable#referer-not-allowed-map-error
And please try to get in touch with the Google Maps API support.
Best Regards,
PThemes Team.Hello, @rob-gaffney,
Your issue has been solved. Please check back to your site now after clearing the browser cache, To solve your issue, I have turned OFF the option “Show product swatch” under Porto >> Theme Options >> WooCommerce >> Product Archives: https://postimg.cc/hJJQkJ2F
Best Regards,
PThemes Team.Hello, @rob-gaffney,
Could you please share your site WP Admin URL and Credentials under the private content area of this topic, so that I can have a look into it for you on your site and help you out.
Best Regards,
PThemes Team.Hello, @myra,
You’re very welcome! I’m glad to hear the issue is solved. If you need any further assistance, feel free to reach out. Happy to help anytime!
Have a nice day.
Case Closed
Best Regards,
PThemes Team.Hello, @scoydigital,
I just checked your site, and it’s working perfectly fine on my end. Please refer to this screenshot for reference: https://postimg.cc/WhsWJ0Qy.
The issue is likely due to cached data on your side. Could you try clearing your site and browser cache and check again?
Best Regards,
PThemes Team.Hello, @myra,
Thanks for contacting us.
You have asked two questions in this topic.
1. This is not an issue. In our theme, when you are using the PolyLang plugin, you should edit the post or page, then click the + icon to add the translation of that page or post: https://ibb.co/9m2m16MQ
2. For the menu, you should assign the menu from Appearance >> Menus >> Managed Locations >> Select the menu and save it, I am sure you will not find any issue: https://ibb.co/2YvdrLts
Best Regards,
PThemes Team.Hello, @scoydigital,
Could you please share your site WP Admin URL and Credentials under the private content area of this topic, so that I can have a look at it for you on your site and help you out.
Best Regards,
PThemes Team.Hello @MYRA,
Most Welcome :)
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Have a great day :)
Topic Closed.
Best Regards,
PThemes Team.Hello @MYRA,
Your issue has been solved. I have changed the width of the page by editing the page in the WP editor >> Page View Options >> Page Layout and sidebar >> Select the Wide Width layout and save it: https://ibb.co/whzkDGvd
Now, please check the site after removing the browser cache.
Best Regards,
PThemes Team.Hello @MYRA,
You should set the Container Stretch with CSS as stretch container and content, then it will show full width. I have set it now the video is showing fullwidth: https://ibb.co/bgzxXbqc
Best Regards,
PThemes Team.Hello @MYRA,
Your issue has been solved. I have found that you have changed and set the layout for the pages a wide width from the page settings. I have changed it to Without sidebar and now the pages are showing fine: https://ibb.co/jPFyyxGx
Please check your site now after removing the site and browser cache.
Best Regards,
PThemes Team.Hello @MYRA,
Your given site is not working for me: https://ibb.co/JRNkWbjJ
Can you please share the correct login URL of the site so I will check and solve the issue.
Best Regards,
PThemes Team.Hello,
Sorry for the inconvenience. Can you please share the WP admin login details of your site so I will check the issue and give you the possible solution.
Best Regards,
PThemes Team.
