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Viewing 15 posts - 31 through 45 (of 869 total)
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  • in reply to: Required plugins not available #30526
    Aizaz Awan
    Keymaster

        Hello, @matheusbezerra,

        Unfortunately, this is not possible to modify the content of the quick view, but you can turn ON/OFF it using Theme Options, In order to modify the content, you need to Customize the file that you found.

        Thanks for your understanding.

        Best Regards,
        PThemes Team.

        in reply to: Missing Schema Fields #30471
        Aizaz Awan
        Keymaster

            Hello, @chrishayes,

            Yes you are right, this issue seems to be related to the WooCommerce plugin, please try to contact the WooCommerce support and ask for further assistance from them on this issue.

            Best Regards,
            PThemes Team.

            in reply to: How to Translate Cart Page Content in Porto Theme ? #30379
            Aizaz Awan
            Keymaster

                Hello @fouadabd-elrazek,

                You’re very welcome! I’m glad to hear the issue is solved. If you need any further assistance, feel free to reach out. Happy to help anytime!

                Have a nice day.

                Case Closed

                Best Regards,
                PThemes Team.

                in reply to: How to Translate Cart Page Content in Porto Theme ? #30366
                Aizaz Awan
                Keymaster

                    Hello @fouadabd-elrazek,

                    I have translated the theme and plugin files, but the word is still not showing as translated, which means there is a cache issue on the site. Please remove all sorts of cache from the site and server, and then check back the site. I am sure after removing the cache from the site and server, the word will show translated.

                    Best Regards,
                    PThemes Team.

                    in reply to: How to Translate Cart Page Content in Porto Theme ? #30311
                    Aizaz Awan
                    Keymaster

                        Hello @fouadabd-elrazek,

                        You can share the login details of your site in the private content area in this topic.

                        Best Regards,
                        PThemes Team.

                        in reply to: How to Translate Cart Page Content in Porto Theme ? #30200
                        Aizaz Awan
                        Keymaster

                            Hello @fouadabd-elrazek,

                            Can you please send me the WP admin login details of your site so I will check and solve the issue for you.

                            Best Regards,
                            PThemes Team.

                            in reply to: How to Translate Cart Page Content in Porto Theme ? #30075
                            Aizaz Awan
                            Keymaster

                                Hello @fouadabd-elrazek,

                                Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Porto >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                Also, please navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                Also, please Navigate to Loco >> Plugins >> Porto -functionality >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

                                Loco Translate

                                Note:
                                1. Custom (recommended)
                                2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.
                                https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order
                                If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
                                https://localise.biz/wordpress/plugin/manual/filesystem

                                If the issue still exists then please send me the WP admin login details of your site so I will check and solve the issue for you.

                                Best Regards,
                                PThemes Team.

                                in reply to: Required plugins not available #29815
                                Aizaz Awan
                                Keymaster

                                    Hello, @matheusbezerra,

                                    Please go to Porto > Dashboard, then unregister your theme license. After that, re-register the license using the same purchase code and try again.

                                    If the issue still persist, then please share your site WP Admin URL and Credentials with us under the private content area of this topic, so that we can have a look into it for you on your site and help you out.

                                    Best Regards,
                                    PThemes Team.

                                    in reply to: Porto Theme Not Updating #29814
                                    Aizaz Awan
                                    Keymaster

                                        Hello, @barryhynd,

                                        Please go to Porto > Dashboard, then unregister your theme license. After that, re-register the license using the same purchase code and try again.

                                        If the issue still persist, then please share your site WP Admin URL and Credentials with us under the private content area of this topic, so that we can have a look into it for you on your site and help you out.

                                        Best Regards,
                                        PThemes Team.

                                        in reply to: Swhich from Compatibility with WooCommerce Brand #29811
                                        Aizaz Awan
                                        Keymaster

                                            Hello, @mariom,

                                            Thanks for your contact and for your words,

                                            Unfortunately, we do not have such an option or tool to move from “Perfect WooCommerce Brand to WooCommerce Brand” automatically, but you have to do it manually.

                                            Best Regards,
                                            PThemes Team.

                                            in reply to: what is porto_get_template_part ? #29352
                                            Aizaz Awan
                                            Keymaster

                                                Hello, @mariom,

                                                Please read about the Custom Code added in the theme documentation. All the Custom Filters, Hooks information is added here: https://www.portotheme.com/wordpress/porto/documentation/porto-hooks-actions-and-filters/

                                                Please refer to this screenshot: https://postimg.cc/n9VCCkxc

                                                Best Regards,
                                                PThemes Team.

                                                in reply to: Turkish Full Trasnlation #29351
                                                Aizaz Awan
                                                Keymaster

                                                    Hello @Sahin Binici,

                                                    Thanks for sharing the translated file of the theme with us. It will help us and other customers to use it on their sites for Turkish translation.

                                                    Best Regards.

                                                    in reply to: Please HELP: Porto Mobile Page Speed – Only EXPERTS #29119
                                                    Aizaz Awan
                                                    Keymaster

                                                        Hello, @desiweb,

                                                        Website speed depends on various factors that we do not control; what we can do is share the links that can help you with speed optimization.

                                                        For better performance, we recommend following the steps below on your site:

                                                        1- Have as few plugins as possible on your site. Each plugin puts an extra load on your server.

                                                        2- Use a caching plugin on your site. We recommend WP Rocket. If you are using the WP Rocket cache plugin on your website, then you do not need to enable all options. Enable the one-by-one option and check your website speed.

                                                        3- Use a CDN service on your site. We recommend Cloudflare or RocketCDN.

                                                        4- Enable gzip compression for your site on your server.

                                                        Additionally, I recommend reviewing the theme documentation on the site performance and speed here: https://www.portotheme.com/wordpress/porto/documentation/?s=speed

                                                        For further analysis and recommendations, you may also want to test your site with GTmetrix https://gtmetrix.com/. This tool can provide you with actionable recommendations to further enhance your website performance.

                                                        Alternatively, you can look for paid customization services.

                                                        We trust that you will find this information useful in improving your website performance.

                                                        Best Regards,
                                                        PThemes Team.

                                                        in reply to: can’t use default layout in shop page of Shop50 #28613
                                                        Aizaz Awan
                                                        Keymaster

                                                            Hello, @Cheney,

                                                            Could you please share your site WP Admin URL and Credentials under the private content area of this topic, so that we can have a look into it for you on your site and help you out?

                                                            Best Regards,
                                                            PThemes Team.

                                                            in reply to: Reset password not working #28467
                                                            Aizaz Awan
                                                            Keymaster

                                                                Hello @luzelenavaldes,

                                                                Please follow the steps as I have mentioned earlier in my reply. You can read the complete reply here:

                                                                Reset password not working

                                                                Thank you for your patience and understanding.

                                                                Best Regards,
                                                                PThemes Team.

                                                              Viewing 15 posts - 31 through 45 (of 869 total)
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