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Hello, @admin-5472,
Thank you so much for reaching out to us and expressing your satisfaction with our services. We greatly appreciate your positive feedback!
We would like to kindly request your support by leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support. Your feedback is invaluable to us and will enable us to continue delivering regular updates and dedicated support in the future. Your endorsement would be a tremendous source of encouragement for our team.
If you have a moment, please visit the following link to leave your rating: [ http://themeforest.net/downloads ].
Once again, we truly appreciate your kind words and your continued support. Should you have any further questions or need any assistance, please do not hesitate to contact us.
Wishing you a fantastic day ahead!
Best Regards,
PThemes Team.Hello, @admin-5472,
Please navigate to Dashboard >> Porto >> Template builder >> Single Product >> Edit:
Here add the Product Meta element as shown in the image below: https://postimg.cc/R3jLY4km
After that Navigate to Dashboard >> Porto >> Theme Options >> WooCommerce >> Single Product >> Show Product Meta >> check Categories and tags: https://postimg.cc/JyYmjdHS
Save changes and check back again after clearing the cache.
Results: https://postimg.cc/xc6f3CmXBest Regards,
PThemes Team.Hello, @fuhcologne,
We apologize for any inconvenience you may be experiencing with our theme on your site. Allow me to clarify.
The handling and management of product images are primarily governed by the WooCommerce plugin itself. By default, WooCommerce provides an option to configure product image sizes. You can locate this option within Appearance >> Customize >> WooCommerce >> Product Images. Apart from this, our theme does not offer specific settings for this functionality, as it is primarily controlled by WooCommerce.
It’s worth noting that the recommended resolution for product images on your site is 800×800 pixels, as advised by WooCommerce. For more detailed information, please refer to the following article: https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-change-product-image-sizes/
Best Regards,
PThemes Team.Hello, @joshuavidana,
1- The out-of-stock is already full white/transparent as you can see in this screenshot: https://postimg.cc/8jXYKMJJ
2- Here is a screenshot of the mobile Wishlist and our-of-stock https://postimg.cc/6yG9hWTX please check back to your issue by clearing the browser cache.
3- To address this issue, please follow these steps:
Navigate to the Dashboard.
Proceed to “Porto.”
Access “Theme options.”
Select “Skins.”
Choose “Custom CSS.”
Paste the provided code at the bottom of the black box.
Save the settings.
To view the changes on your site, clear your browser cache and revisit your website.@media(max-width:575px){.elementor-848 .elementor-element.elementor-element-889cca7>div.elementor-container{width:95% !important;}}4- Thanks for your suggestion.
5- To address this issue, please follow these steps:
Navigate to the Dashboard.
Proceed to “Porto.”
Access “Theme options.”
Select “Skins.”
Choose “Custom CSS.”
Paste the provided code at the bottom of the black box.
Save the settings.
To view the changes on your site, clear your browser cache and revisit your website..term-12271{background:black !important;}Best Regards,
PThemes Team.Hello, @anna_falc,
In our theme, the footer is generated by the builder. To customize it, please follow these steps: Navigate to Dashboard >> Porto >> Template Builder >> Footer >> https://postimg.cc/JDvctdyq. From there, edit the footer block using your preferred page builder and adjust the styling/colors according to your requirements. This should resolve your issue. If not, please ensure to take a complete backup of your site before proceeding. Then, share your site’s wp-admin URL and access details with us privately in the content area of this topic, and I will investigate further.
Best Regards,
PThemes Team.Hello, @rob-gaffney,
To resolve your problem, follow these steps: Go to the Dashboard, then Porto, followed by Theme Options, and then WooCommerce. Once there, adjust the login type to “Link,” as demonstrated in this screenshot: https://postimg.cc/FYQ0JLTj . Save your settings and revisit the issue after clearing your browser cache.
Best Regards,
PThemes Team.Hello, @anna_falc,
You’re welcome! I’m glad to hear that you were able to solve it using the method I described. If you have any more questions or need further assistance in the future, feel free to reach out.
Have a nice weekend ahead.
Best Regards,
PThemes Team.Hello, @joeroot,
Well, migration styling and functionality are not covered in the theme support policy, you should have to use any third-party plugin for the migration of your site, you can try with the duplicator WordPress plugin as well, OR you can contact your hosting provider on this concern.
And relation to the license when migrating the site, please follow the instructions written in this thread: https://www.portotheme.com/forums/topic/site-migration-from-dev-to-live/#post-5083
Best Regards,
PThemes Team.Hello, @tim-leal,
Regrettably, the theme lacks settings for importing/exporting site content. In this case, you can reach out to your service provider to facilitate the migration from staging to live. They will manage the entire migration process, ensuring everything runs smoothly. Alternatively, you may choose to handle the migration yourself using an import/export plugin that meets your needs, albeit at your own risk.
You can try with Duplicator WordPress plugin as well.
Thank you for your understanding.
Best Regards,
PThemes Team.Hello, @webdev,
Apologies for the inconvenience. It appears you were previously in contact with our support team regarding the same issues via a ticket. A member of our customer support team has already responded to your queries earlier today. Your ticket number is “38538”. Kindly review our response to the ticket and reply accordingly. Thank you for your understanding.
Best Regards,
PThemes Team.Hello, @anna_falc,
1. Please use the Loco Translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Porto >> Edit the translation that you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation that you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Porto -functionality >> Edit the translation that you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Note:
1. Custom (recommended)
2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
https://localise.biz/wordpress/plugin/manual/filesystem
If the problem persists, kindly provide the WordPress admin login credentials for your site in the private content section of this topic. This will allow me to investigate and resolve the issue for you.
2. Certainly. By default, you can adjust the primary, secondary, and typography colors for the entire site via the theme settings under “Skins” > “Theme Colors” https://postimg.cc/bG2bTXhp However, changing colors beyond this doesn’t have a dedicated feature in the theme options to control overall button styling. Buttons on the page are typically set using widgets or elements, requiring you to configure styling individually in their settings. I hope this clarifies the process for you.
Best Regards,
PThemes Team.Hello, @iraznatovic,
All of our demos are very well optimized already. Our theme is the most optimized version on the ThemeForest. You can use any shop demo of our theme: https://www.portotheme.com/wordpress/porto_landing/
Please make sure to use a lightspeed server and also make sure that the content that you upload on the site is optimized as well. Further, our theme has a special feature to optimize the site speed without using any plugins. You can check the articles below to understand more:
https://www.portotheme.com/wordpress/porto/documentation/how-to-improve-site-speed/
https://www.portotheme.com/wordpress/porto/documentation/merge-stylesheets-in-a-file/
https://www.portotheme.com/wordpress/porto/documentation/critical-css/
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-compile-shortcodes-css/
https://www.portotheme.com/wordpress/porto/documentation/w3-total-cache/We hope this information helps.
Best Regards,
PThemes Team.Hello, @anna_falc,
You’re welcome! I’m glad to hear that you were able to solve it using the method I described. If you have any more questions or need further assistance in the future, feel free to reach out.
Have a nice weekend ahead.
Best Regards,
PThemes Team.Hello, @joeroot,
Sorry for the inconvenience, You can also, follow the steps I told you on this topic. I write the steps below for you again, If by following the steps your issue is still not resolved then kindly take a complete backup of your site first and then share the working admin login details of your site in the private content area of the fresh new topic.
1- To change the colors of the products buttons simply navigate to the Dashboard >> Porto >> Template Builder >> Post Type >> From there you will find a product type block simply edit it with Gutenberg editor when the editor opens you can simply change the styling as per your need. Please refer to the screenshots: https://postimg.cc/n97PgD8x and https://postimg.cc/rzcZwKLD
2- Regarding the PORTO POST GRID widget the thing is you can simply change the styling using the styling options refer to this screenshot: https://postimg.cc/PL5rHtr9
Best Regards,
PThemes Team.Hello, @anna_falc,
First of all, Thanks for the explanation on the issue. Basically, solving it the way you want and keeping it simple is very very easy.
You can edit the page with Elementor and when the editor opens you can simply set the columns in a section like three or four after that in each column simply add the image widget, then use the heading widget, just like this you can set the content easily. Please refer to the screenshot to understand: https://postimg.cc/w7gnf185
Best Regards,
PThemes Team.
