[Aizaz Awan]

Hello, @antoniskoutsaftis,

I am sorry but I do not have the exact time frame for the upcoming theme update, but I can assure you that our dev team is working hard on the new theme update and I am sure soon the new version will be available, maybe in a week, so we kindly request your patience.

And you can read more and all about the FSE mode in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=Full+Site+Editing

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @hiconwebdesign,

You’re very welcome! I’m glad I could assist you effectively. If you have any more questions or need further help in the future, don’t hesitate to reach out.

Have a great day!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @antoniskoutsaftis,

Certain demos on our platform currently do not utilize the FSE mode of the theme, resulting in users experiencing difficulties on their sites. To address this, we have temporarily removed these demos from the theme for import. Our development team is actively working to make these demos compatible with the FSE feature of the theme. The upcoming theme update will officially reinstate these demos for import. We appreciate your patience while we work on this, and in the meantime, you may explore other available demos. Thank you for your understanding.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @hiconwebdesign,

Sorry for the inconvenience but we have fixed this compatibility issue.

Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.

Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/

After that, please should apply the patches in Porto > Patcher: https://www.portotheme.com/wordpress/porto/documentation/porto-patcher/

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @emc,

You’re very welcome! I’m glad I could assist you effectively. If you have any more questions or need further help in the future, don’t hesitate to reach out.

Have a great day!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @emc,

I am pleased to inform you that I have solved the issue for you on your site, please check back to your site now after clearing the browser cache.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @emc,

Sorry for the inconvenience but you did not provide the WP Admin Login Credentials, but just the URL, so please share the WP Admin Login credentials as well under the private content area of this topic, so that we can have a look into it for you on your site and fix it for you asap.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @emc,

Could you please share your site’s WP Admin URL and Credentials with the particular purchase code under the private content area of this topic, so that I can check and fix this issue for you on your site?

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @matthew-5705,

Thanks for your contact.

Could you please share your theme purchase code with your site’s WP Admin URL and Credentials under the private content area of this topic, so that I can check it for you on your site and help you out?

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @dfrey,

Great to hear that the bug fix is working for you! I appreciate your prompt response in resolving the issue.

Regarding the version display, it’s not uncommon for the version number to remain the same after a bug fix. So yes the version of the plugin is the same.

If you have any further questions or encounter any issues, feel free to reach out. Thanks again for your patience!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @everyone,

Sorry for the inconvenience but we have fixed this compatibility issue.

Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.

Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/

After that, please should apply the patches in Porto > Patcher: https://www.portotheme.com/wordpress/porto/documentation/porto-patcher/

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @hucky,

Great to hear that you found a solution! It’s always a relief when things are back on track. If you have any further questions or need assistance, feel free to reach out. Happy to help!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello @samjazaerli,

We are sorry for the inconvenience, but the Model is deprecated by openAI, so it takes time to change…
we will change it soon.
We are sorry for the delay, It has already been highlighted to the dev team as a top priority, so please be patience.

Thanks for your understanding.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

You’re very welcome! I’m glad I could assist you effectively. If you have any more questions or need further help in the future, don’t hesitate to reach out.

Have a great day!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @Γιώργος Κουκούσης,

To solve your issue, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .woocommerce-loop-product__title {
    white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
    white-space: normal !important;
}

Best Regards,
PThemes Team.

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