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Hello, @samjazaerli,
Model is deprecated by openAI
so it takes time to change…
we will change it soon.Thanks for your understanding.
Best Regards,
PThemes Team.Hello, @xpasha,
As I wrote above that the main issue was because of any third-party plugin, so I disabled all the third-party plugins on your site, and the language plugin was also the third-party plugin and your main issue was resolved.
And then I asked you to re-activate all the third-party plugins one by one.
So it seems disabling and then re-enabling the language plugin reset the site language.
So please try to reset or remake your header for the Arabic language as well and it should work for you.
Best Regards,
PThemes Team.Hello, @xpasha,
No need, I have already updated the Theme and Porto Functionality plugin to the very latest version on your site.
Please check back to your site now after clearing the browser cache.The site crashed was because of any third-party plugin confliction, first I disabled all the third-party plugins on your site and then updated and all worked smoothly.
After checking your site, you can again reactivate all the third-party plugins on your site, one by one, and check which one was the reason for your issue.
Best Regards,
PThemes Team.Hello, @samjazaerli,
Really sorry for the inconvenience, but text-davinci-003 is deprecated by openAI.
And if you would like to implement the GPT 4.0 into the theme, then we kindly suggest you to please write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check and note it down for the future upcoming updates of the theme.
Thanks for your understanding.
Best Regards,
PThemes Team.Hello, @johan,
Sorry for the inconvenience but we have fixed this compatibility issue.
Please check our theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Please update the theme and core plugin again manually by redownloading from Themeforest and it will solve your issue.
Please try to update the theme and porto functionality plugin via FTP or Cpanel. https://www.portotheme.com/wordpress/porto/documentation/update-theme/
Best Regards,
PThemes Team.Hello, @xpasha,
Please share the Cpanel URL and Credentials as well under the private content area of this topic as listed below:
Cpanel URL:
Cpanel Username:
Cpanel Password:Best Regards,
PThemes Team.Hello, @vollgerne-team,
I see, so you are not able to see the provided content area?
Well, the information is listed below for you here:
03cf674b-**** awz-verden.de
3626c097-**** herzenssache-kos
61072bee-**** rotkreuz-verden.de
9d0b7092-**** drk-rd-shg.de
bd58300a-**** leo-soelden.atBest Regards,
PThemes Team.Hello, @vollgerne-team,
Your purchase codes and the sites on which those are used are listed under the private content area of this topic, please check it.
Best Regards,
PThemes Team.[restrict userlevel="author"]https://postimg.cc/Dm9kLy0Y[/restrict]Hello, @xpasha,
Alright, Can you please share the below-asking details with us here in the private content area of this topic after taking a complete backup of your site, so that I can check it for you by myself?
wp-admin URL:
wp-admin username:
wp-admin password:
Issue screenshots:Waiting for your kind reply.
Best Regards,
PThemes Team.Hello, @inmerceria,
Please generate a fresh new topic here on our forum and share your site WP Admin URL and Credentials with your theme purchase code under the private content area of the topic, so that we can look into it for you on your site and help you out in resolving your issue.
Best Regards,
PThemes Team.Hello, @inmerceria,
Please refer to the same reply here: https://www.portotheme.com/forums/topic/wp-bakery-failed-update/#post-3994
Best Regards,
PThemes Team.Hello, @User2024,
Thank you for providing clarification on the loading time issue. I appreciate your efforts in addressing it and the explanation of the solution implemented. I understand the challenges posed by external scripts like AdSense and the need to manage loading times. If you come up with any alternative solutions in the future, I look forward to hearing about them. Thanks again for your proactive approach to resolving this issue.
Best Regards,
PThemes Team.Hello, @xpasha,
Thanks for your contact.
First of all, please check the theme changelog: https://www.portotheme.com/wordpress/porto/documentation/changelog/
The 6.2.3 version of the theme was released on (1.19.2022) around 2 years ago.
And you are updating the theme from a 2-year-old theme version to the very latest version.
If you carefully check the changelog, there are a lot of features and styling that have been added and removed into/from the theme.
So the best possible way is to, clone your site as a test site and then try to update the theme and plugins onto your test site first so that if any issue occurs you can solve it on the test site and once all is fine, you can then migrate your site from a test site to live site.
How to update the theme, please read our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
How to update the plugin, please read our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/update-plugins/
Best Regards,
PThemes Team.Hello, @User2024,
Regrettably, it’s not possible to automatically remove the loading overlay after a designated time frame. Instead, you can manage its visibility through the theme settings by enabling or disabling it. Although this approach generally functions well, occasional looping of the loading process may occur due to caching issues. If the server cache becomes particularly robust, unexpected problems may arise on the website. To address this, contacting your service provider and requesting a server cache flush should help resolve the issue. Subsequently, clear your browser cache and revisit the site to verify if the problem has been resolved.
Best Regards,
PThemes Team.Hello, @sferios,
1- I see, You delete the block from the trash as well.
2- I am afraid to say that if the block is deleted permanently then the condition will not work as well as on your site now.
But if the block is in the trash then the condition still works It is built like this in the theme and you cannot change it from the theme settings.
3- No it is not. Once the block is deleted permanently the condition will also removed.
4- The changes appear after 2 hours because of the server CDN. It looks like that your server uses the CDN and the CDN takes time to show the changes on the site. You can simply ask your service provider to disable the CDN until your site is in development mode.
Best Regards,
PThemes Team.
