[Aizaz Awan]

Hello, @adminrr,

We are delighted to inform you that we have successfully resolved the issue you reported. The filters are now displaying correctly on mobile devices, appearing under the sidebar. For your reference, please find a screenshot illustrating the resolved layout at the following link: https://www.webmobilefirst.com/en/screencasts/14pTd8KIhq/

The root cause of the problem was that the Filter Layout was set to “Horizontal Filter,” which caused the Widget (Woo Category Filter) to appear in the sidebar on mobile. To rectify this, we have adjusted the Filter Layout to “Default,” effectively resolving the issue.

If you have any further questions or concerns, please don’t hesitate to reach out. We are here to assist you.

Kind Regards,
PThemes Team.

[Aizaz Awan]

Hello, @informaticadys-com,

I am really happy to assist you, and I need your site cPanel URL and Credentials as listed below to further investigate the issue on your site and help you out. Please provide me with the requested info under the private area of this topic.

cPanel URL:
cPanel username:
cPanel password:

Note: I also, noted that you have created a ticket on our private support system for the same issue so please communicate with us in the private support system in order to avoid inconvenience.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @79design-support,

We hope this message finds you well. We wanted to address a specific feature in the PORTO WordPress theme that you have been using and provide a solution to help you achieve the desired functionality for your property search needs.

We understand that the dummy form provided in the theme’s demo does not include built-in search functionality for retrieving property results. However, we are here to assist you in customizing the form to meet your specific requirements.

To enable property search functionality, there are two viable options we recommend:

1. Utilizing a Third-Party Plugin:

2. There are numerous WordPress plugins available that specialize in enhancing search functionality for various purposes. We recommend exploring reputable search plugins, such as “Advanced Custom Fields,” “FacetWP,” or “Search & Filter,” to seamlessly integrate a robust search feature into your website. These plugins offer a wide range of options to customize and configure the search form according to your preferences.

3. Customizing the Form:

4. If you prefer a tailored solution, our team of experienced developers can assist you in customizing the existing form to accommodate property search functionality. By analyzing your specific requirements and leveraging our expertise, we can modify the form to connect with your property database or any other data source you may have. This customization will enable visitors to search for properties based on their desired criteria, providing them with an enhanced user experience.

To help us understand your specific needs and assist you promptly, please provide us with more details about your requirements. This will allow us to offer you the most effective solution and ensure a smooth implementation process.
We value your satisfaction and are committed to providing you with exceptional support throughout this customization journey. Our team of experts is dedicated to assisting you in achieving the functionality you envision for your property search.

Thank you for choosing the PORTO WordPress theme. We look forward to working closely with you to enhance your website and provide your visitors with an exceptional property search experience.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @av_admin_1984,

1. You’re Most Welcome!!

2. Yes its necessary for the theme activation.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

We are pleased to inform you that the issue you reported has been successfully resolved. The currency and language switcher, which had previously encountered display difficulties, now appears as intended on the top header, as implemented through the Header Builder feature.

To provide visual confirmation, please refer to the following link: [ https://ibb.co/bzhbRrf ]

We appreciate your patience and understanding throughout this process. Should you have any further inquiries or encounter additional concerns, please do not hesitate to reach out to us. We are committed to providing you with prompt and efficient assistance.

Thank you for your cooperation.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @informaticadys-com,

Alright, When I tried to log in to your site it is showing an error to me as you can see in this image: https://postimg.cc/LqSmL2Rr

It is a server error please reach out to your service provider and ask them to fix it. So that I will be able to log in to your site in order to debug your issue and fix it.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

Thank you so much for reaching out to us and expressing your satisfaction with our services. We greatly appreciate your positive feedback!

We would like to kindly request your support by leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support. Your feedback is invaluable to us and will enable us to continue delivering regular updates and dedicated support in the future. Your endorsement would be a tremendous source of encouragement for our team.

If you have a moment, please visit the following link to leave your rating: [ http://themeforest.net/downloads ].

Once again, we truly appreciate your kind words and your continued support. Should you have any further questions or need any assistance, please do not hesitate to contact us.

Wishing you a fantastic day ahead!

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

Could you please share your site WP Admin URL and Credentials under the private area of this topic so that I will further look into it for you and help you out?

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

I would like to bring to your attention that I have comprehended the matter at hand. Specifically, the layout you devised for the archive possesses an automatic condition. However, the predicament was successfully resolved by eliminating said condition, as demonstrated in the accompanying video. Consequently, I kindly suggest that you apply the same steps to your alternate platform in order to rectify the issue.

I appreciate your understanding in this regard and wish you a pleasant day ahead.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @zeryabadrichem,

Actually, the search bar already appears on the mobile as you can see here: https://postimg.cc/94XY4nHZ But to get this in the center add the CSS code in the PORTO >> Theme Options >> Skins >> Custom CSS >> at the bottom of the black box.

@media(max-width:575px){
#header .searchform-popup .searchform{
margin-right:75px !important;
}
#header .mobile-toggle{
margin-right:250px !important;
}
}

After that save the settings and check back to your site the result will appear like this: https://postimg.cc/fk8VFf4J

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @shinestar,

The issue is caused by the slider height. so in order to solve your issue you need the Custom CSS code, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

.vc_images_carousel .vc_carousel-inner .vc_carousel-slideline .vc_carousel-slideline-inner>.vc_item{height:auto !important;}

We hope this will resolve your issue.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

To acquire guidance on setting up the currency switcher, I kindly direct your attention to the following article: [ https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/ ].

This resource, provided by PortoTheme, offers comprehensive instructions on configuring the language switcher and currency switcher functionalities.

I trust that this article will provide the necessary information to address your concern and ultimately resolve the issue you are encountering.

If you require further assistance or have any additional questions, please do not hesitate to reach out.
Thank you for your attention to this matter.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @lharpmen,

Thank you for granting me access to your site. I have thoroughly examined the reported issue and successfully resolved it. In order to provide you with a comprehensive understanding of the solution, I have recorded a detailed video tutorial. I kindly request that you watch the video prior to revisiting your site [ https://streamable.com/4hn8b4 ].

Additionally, it is recommended that you clear your browser cache for optimal results.

If you have any further inquiries or require additional assistance, please feel free to contact me.
Thank you for your cooperation.

Kind Regards,
PThemes Team.

[Aizaz Awan]

Hello, @sen_lau,

I would like to inform you that it is indeed possible to incorporate the button into your webpage by utilizing the PORTO ADVANCED BUTTON widget. To assist you with this process, I have created a video tutorial that demonstrates the necessary steps. You can access the tutorial at the following link: [ https://streamable.com/u4wh48 ]

To customize the button element’s appearance, you can apply CSS styling to the respective page. To accomplish this, please refer to the instructions provided below.

Each widget or element offers an option in its settings to include a CSS class. To proceed, you must add the designated CSS class to the widget, as illustrated in the following image: [ https://postimg.cc/Hrp4HM8K ]. Subsequently, utilizing the page CSS option, you can reference this class and define the desired CSS styles accordingly. A visual example is available for your reference at the following link: [ https://postimg.cc/QFTB2x0P ].

Should you require any further assistance, please do not hesitate to reach out.
Thank you for your attention to this matter.

Best Regards,
PThemes Team.

[Aizaz Awan]

Hello, @sen_lau,

Thank you for letting me know that it’s a plugin conflict and that the issue is caused by the hosting provider’s plugin. I appreciate your information, it’s really helpful in troubleshooting the problem.

Feel free to contact us again if you need any further assistance.

We wish you a pleasant day.

Best Regards,
PTheme’s Team.

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