FAQs

The FAQs category contains posts that address common questions and provide clear, concise answers related to your products, services, or general website information. Each FAQ post helps visitors quickly find solutions without needing direct support. These posts can include text explanations, images, videos, or links to detailed guides, making it easier for users to understand key topics and resolve issues on their own.

23Jan

How to improve site performance (Using WP Rocket)

Website performance directly impacts user experience, conversion rates, and Google Core Web Vitals. Porto is engineered as a performance-focused WordPress theme, but achieving excellent speed scores requires the right configuration, clean content structure, and a properly tuned cache layer. This guide explains how to build a...
07Jan

How to Fix Blurry Product Images in WooCommerce

Blurry product images in WooCommerce usually appear when image size settings do not match the layout where images are rendered. This can happen on shop pages, category archives, related products, and product grids built with Porto widgets. This guide explains how WooCommerce image sizes work, how...
07Jan

Product Filters and Sorting Not Working After Importing Products

In some cases, after importing products using third-party import tools (such as WP All Import, Product Import Export for WooCommerce, or custom API-based sync plugins), WooCommerce product filters and sorting may stop working correctly. This issue can affect Sorting options such as Sort by popularity, Sort by...
23Dec

How to disable the duplicated Lightbox?

Elementor Page Builder includes a built-in Image Lightbox feature. Porto also provides its own Lightbox functionality in elements such as the Image Gallery widget. When both Lightbox features are enabled at the same time, images may open twice or behave unexpectedly. To prevent this duplicated...
04Nov

Update Failed

When transferring your website to a new domain, license deactivation on the old domain is essential to prevent activation issues. Here’s a step-by-step guide to deactivate and reactivate your Porto theme license, enabling you to update it on the new domain: Deactivate the License on the...
29Oct

How to Enable “Coming Soon” Store Mode

When your store is under development or you’re preparing for a major launch, it’s important to let visitors know that something exciting is on the way — while keeping your backend accessible for admins. WooCommerce Coming Soon mode allows you to temporarily hide your store...
28Oct

How to Enable User Registration on My Account Page

By default, WooCommerce displays a My Account page where users can log in to their existing accounts. However, if you want to allow new users to create an account directly from the same page, you can easily enable the User Registration option. This feature improves...
27Oct

Rollback Version

The Rollback Version feature in Porto allows you to safely revert to a previous theme or plugin version if you encounter issues after an update. This is especially useful when a recent update causes conflicts, layout problems, or unexpected functionality errors on your site. By selecting...
27Oct

After importing demo, page layout difference from the demo site

If you identify the CORS errors in the console window, the solution is straightforward and you can simply replace the "HTTP" protocol with "HTTPS" in the "Wordpress Address" and "Site Address" URL. Despite the successful demo import, we sometimes encounter site-breaking issues on the front end....
15Mar

How many times can I use my purchase code?

Once you have installed Porto, the next step is to register your theme using the purchase code provided after your Envato purchase. Registering the theme is essential to unlock all premium features and ensure smooth performance. Without registering your purchase code, you will not be able...