How to reset (reuse) license key in Porto Theme?
To reset or deactivate your license key for the Porto WordPress theme, follow these steps depending on your access and situation:
1. Reset License via the Previous Site (Preferred Method)
If you still have access to the old site or development environment where the Porto license was activated:
Steps:
- Log in to your WordPress admin on the old site.
- Go to Porto → Dashboard
- Click “Deactivate” license.
- Now go to your new/live site and re-enter the same purchase code.
This frees the license and lets you use it on another domain.
2. No Access to Old Site? Use Porto Support Tool
If the old site is deleted, broken, or inaccessible, you can still reset your license manually:
Steps:
- Visit the Porto License Reset tool at:
👉 https://www.portotheme.com/support/reset-sites/ - Enter your purchase code (from ThemeForest).
- Select the site to remove/deactivate.
- Submit the form.
You should then be able to activate the license on your new site.
3. Still Doesn’t Work? Contact Porto Support
If the above doesn’t work, contact Porto’s official support team:
- 🔗 https://www.portotheme.com/support/
- Include:
- Your purchase code
- A short description (e.g., “site was restored from backup and license can’t be activated”)
- Your current domain
Notes:
- One Porto license = one live site (as per Envato’s terms)
- You can move it freely as long as you deregister from the old site
- Repeated activations without deactivation may trigger a lock
